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Employee Blogs
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Did you know that each user account in OnTime has their own settings they can configure for use with the Windows version and with the Web version? This week's podcasts covers everything you need toi know about User Options when using OnTime for Windows...
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The release of OnTime 2008 v8.1 is nearing, and this week we have a preview that includes a look at some of the coolest new features: wiki in Customer Portal, the new Email Tab, noficiation and alert updates, and more... If you're interested in trying...
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There are two different methods of Authentication in OnTime, and each method has two different ways that the authentication can take place. This week we talk about these forms of authentication. Click here for the iTunes link....
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OnTime has a secure item-locking system to make sure that while you are editing an item that no one else has access to it. This week’s podcast focuses on some of the settings that administrators can control and some of the behaviors that users can understand...
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Security Roles are templates of privileges that you can assign out to your users--one or many. This week's podcast walks through the creation of a role and applying them to separate users. UPDATED: Fixed a mistake about reporting security roles. Click...
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Did you know that OnTime includes tools to help you backup and restore your OnTime database? This week's podcast covers the basics of restoring and backing up a database through the OnTime system. UPDATED: Added note about needing to backup from the SQL...
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Those following Hamid's blog over at ShipSoftwareOnTime.com have probably already come across the iPhone Desktop article he published. If not, check it out; it's better than this article. It's more detailed, laying out some of the specs we conjured up....
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Worklogs are the time sheets of OnTime. They help track the time your developers spend working on bugs and features, or the time that tech support staff work on incidents. There are several ways to interact with worklogs and this week's podcast covers...
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Did you know that field templates can be applied two different ways? And that the two "edit" buttons on the main interface tie directly into how these field templates are used? This week's podcast discusses these topics and how to control such permissions...
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Last week we talked about filtering reports through the main interface by clicking on projects, filters, text searches, and column sorts. These four different data modifications can be inserted into a report "shortcut" and run with one click of a button....
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Need some help getting started running reports? This week's podcast covers the basics of running reports and sending data to those reports. Did you know there are four ways you can manipulate what data is sent to a report without any direct report customization?...
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Dan and I were at Mix 08 this year, and we had an opportunity to film a short video showing installation and use of PureChat 1.1. Enjoy: http://visitmix.com/blogs/OpenSpace/Demo-of-PureChat-from-Axosoft...
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This week's podcast is for new users who want to see custom fields in action. Watch this video to see the usage of custom fields inside field templates. Click here for the iTunes link....
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At the end of January, we unveiled our first release of PureChat. Today I'm happy and proud to announce version 1.1 of PureChat, available for download at http://www.axosoft.com/products/purechat.aspx . Version 1.1 includes some very cool new features,...
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This week's podcast shows how the major and sub tabs on the main user interface can be renamed and removed. Also, we show how to add tabs that are large text fields. Click here for the iTunes link....
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This week's podcast focuses on how you can see the history of your defects, features, tasks, and incidents, as well as project wiki pages. Click here for the iTunes link....
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There are lots of free resources that are available on the web for those interested in OnTime 2008. This week's podcasts points out all of these resources for those who are new to OnTime. Take a listen to hear about forums, blogs, training classes, live...
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When users want their e-mail to integrate with OnTime 2008, there are a couple settings to activate. This week's podcast covers those settings to help your e-mail send and receive properly through OnTime. Click here for the iTunes link....
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At Axosoft, after we ship major releases of OnTime, we typically have some time to unwind and work on other side projects. These have been ways for the developers here to learn new technologies, or to try out new features and additions to technologies...
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This week is for anyone who is still on OnTime 2006 or 2007 and wants to move to the latest and greatest version of OnTime 2008. These quick tips will get you upgraded with ease. Click here for the iTunes link....
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Tracking customized data for your customers and the individual contacts of those companies can be very important to your business. Learn in this week's podcast how easy it is to add custom fields for customer and contacts in OnTime 2008. Click here for...
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Filters are a powerful mechanism in OnTime used for searches and other forms of data manipulations. In this podcast we focus on more advanced applications of filters: archiving, alerts, customer portal, and reporting. Click here for the iTunes link: http://phobos.apple.com/WebObjects/MZStore.woa/wa/viewPodcast?id=270249439...
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Filters are a powerful mechanism in OnTime used for searches and other forms of data manipulations. In this podcast we focus on the simplest application of filters: searching data in your main grid in OnTime 2008. Click here for the iTunes link: http://phobos.apple.com/WebObjects/MZStore.woa/wa/viewPodcast?id=270249439...
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Part 3 of 3 on a series describing importing and exporting in OnTime 2008: Importing and exporting are pretty easy in OnTime, but there are always questions that come up regarding the process. This week's episode focuses on importing customer and contact...
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Part 2 of 3 on a series describing importing and exporting in OnTime 2008: Importing and exporting are pretty easy in OnTime, but there are always questions that come up regarding the process. This week's episode is the start of a multi-part series to...
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