This weeks podcast covers some of the features bundled along with the upcoming release of OnTime v10.0, such as the Simplified option, integrating workflow with SCM files and related items, automatic updates, and new and improved sample data. (Right-Click... Read More...

This week's podcast addresses the different ways to upgrade to V10.0 of OnTime when it becomes available. (Right-Click and "Save As...") (Right-Click and "Save As...")... Read More...

While you and your team are updating files and committing changes using TortoiseSVN, you'll be able to link those files to Defects, Features, or Tasks within OnTime right from the Tortoise interface without having to launch OnTime. Check out the new OnTime... Read More...

Creating relationships in OnTime helps to organize related items across all item types. It also allows you to view and edit items that are related in OnTime without having to navigate to each specific item in the database. (Right-Click and "Save As...")... Read More...

Setting up the Remote Server with your OnTime hosted account is quick and easy. This video demonstrates how to connect to your hosted account using the Remote Server which allow you to access your database using the rich Windows client and the Visual... Read More...

List types are pick lists that are applied across all item types. By managing list types you can choose color coding schemes for Priority, Severity, and Status. You can also set up time units and work log entries under list types to ensure proper logging... Read More...

In this week's podcast we look at some of the ways that you can use OnTime for your customer support and help desk needs. This includes using customer support incidents, unique incident numbers, tiered support, and using customer information within the... Read More...

Editing field labels and repurposing item types using OnTime helps your users to connect with your data easier. (Right-Click and "Save As...") (Right-Click and "Save As...")... Read More...

Security Roles control user's access to the OnTime database. This week we discuss Security Roles and how they are used with OnTime and how to attach them to users. (Right-Click and “Save As...”) (Right-Click and “Save As...”)... Read More...

The Treeview Pane in OnTime allows for quick-filtering by Project, Release, User, and Customer...but there are other quick filters in the User and Customer tab that you may be unaware of. Check out this week's podcast on the Treeview Pane. (Right-Click... Read More...

An important aspect of Scrum methodologies is the breaking of items down into smaller pieces to work more efficiently. This week we show you how to break items down into smaller pieces using Scrum inside an OnTime database. (Right-Click and “Save As...”)... Read More...

Using the SDK you can create time entries tied to items in the OnTime database. This week we show you how to create a timer application that talks to OnTime. You can create such a timer to quickly create worklog entries with the click of a button. (Right-Click... Read More...

Editing items using the OnTime SDK is straightforward, but you'll want to lock items before editing them to avoid multiple people from editing items at the same time. This week we cover editing items and placing locks on items. Part 1 Part 2 (Right-Click... Read More...

Adding a defect to an OnTime database programatically is a snap when using the OnTime SDK. This week we create a basic application of adding a defect using C# through Visual Studio. (Right-Click and “Save As...”) (Right-Click and “Save As...”)... Read More...

There are several ways you can set up a new OnTime database. Whether you’d like to try a 30 day 10-user trial, a single user license, or an extended team trial, all OnTime needs is to be properly activated. This week we cover the aspects of activating... Read More...

Filters are bits of logic (bookmarked searches) that can be used several ways with OnTime. These searches can be applied to the main grid, e-mail alerts, customer portal, reports, and archiving. This week we’ll show examples of using filters in the main... Read More...

Each user account in OnTime has their own settings they can configure for use with the Windows version and with the Web version. This week's podcasts covers everything you need to know about User Options when using OnTime for Windows or Web. (Right-Click... Read More...

This week's podcast focuses on how you can see the history of your defects, features, tasks, and incidents. Project wiki pages also have histories; previous versions of wiki pages can be reverted. (Right-Click and “Save As...”) (Right-Click and “Save... Read More...

Comment Fields are coming in OnTime version 9.1! These fields provide more flexibility when gathering data from users. This week we’ll focus on comment fields and the different ways they can be utilized. (Right-Click and “Save As...”) (Right-Click and... Read More...

There are lots of free resources that are available on the web for those interested in OnTime 2009. This week's podcast points out all of these resources for those who are new to OnTime. Take a listen to hear about forums, blogs, training classes, live... Read More...

There are two different ways to store files inside the OnTime database. This week we discuss how to use these two methods and some ways to limit users’ access to attachments. (Right-Click and “Save As...”) (Right-Click and “Save As...”)... Read More...

Sending alerts or e-mails through OnTime requires the OnTime Services pack to be installed. This week we walk through the installation of the services pack and some tips when using OnTime Services.... Read More...

There are several ways you can copy different items in OnTime. This week we discuss the benefits of copying the templates of OnTime: field templates, workflows, and security roles. These can save you a great deal of time when configuring OnTime.... Read More...

Creating an RSS feed that lists certain defects, features, tasks, or incidents from your database is easy to set up. Just activate a couple settings in customer portal and you'll be rolling! OnTime allows you to integrate bugs and features with your Source... Read More...

This week in the podcast we walk through an example of how a tech support agent might set up their main screen when they first log into OnTime. In this example we discuss filters, color coding, tabs, the grid, and views.... Read More...

OnTime has several different custom fields that you can work with. One of these types of fields is a hyperlink field. This week we discuss how to create and use these versatile fields to point at other webpages (especially custom webpages) related to... Read More...

Worklogs in OnTime track how much time is spent on defects, features, tasks, and incidents. You can view worklogs for an item, add worklogs to an item, and also view all worklog entries on the system and search through them. Also, there are several settings... Read More...

When deciding upon using OnTime, there are two types you can select: Professional and Express. This week in the podcast we talk about what the Express version of OnTime can do for your company.... Read More...

The treemap chart is a unique chart that allows a user to see which defects, features, tasks, or incidents require the most attention. The graphical visualization of Original Estimate and Percent Complete can transmit such needed information in just a... Read More...

OnTime 2009 has a new Startup Wizard that appears when a new database is created. This week we cover the wizard and explain some of the options that you can select on the new Startup Wizard.... Read More...

OnTime 2009 is getting some major changes in one important area: Tasks. This week we discuss how tasks worked in OnTime 2008 and how they are changing in OnTime 2009.... Read More...

This week we'll cover some additional smaller features coming in OnTime 2009. Take a look at how you can attach multiple files for Web, use inline attachments through e-mail, take advantage of some of the new filtering options, and maximize your OnTime... Read More...

The Project Wiki has received some special attention in OnTime 2009. Through the Wiki you can now post comments, set up e-mail notification rules, revert the wiki to previous versions, and set up security for these permissions. Come and see the new functionality... Read More...

One of the new additions to the OnTime 2009 Suite is the Releases tab. Now your company can track products, versions, and milestones independently from your project tree. Easily see what defects are in a certain version, or assign features and tasks to... Read More...

The OnTime Wiki acts as a great information repository for your projects and your company. Wiki pages can contain text, images, links to internal wiki pages, and links out to external websites. Attachments can be stored and referenced from the project... Read More...

Customer Portal is a great addition to OnTime Web and Windows that allows your customers to access the same database that your developers and employees are using. There are several places in OnTime Windows and Web where you control how customers can work... Read More...

There are lots of different screen options that you may find yourself changing constantly in OnTime Windows and Web. These are settings like what project you have selected, what filter you have on, what columns are in your grid, what colors you activate... Read More...

OnTime is such a flexible tool and it can be used in a variety of ways, with completely different methodologies. One of the methodologies that works well with OnTime is Scrum. This week we walk through a quick demonstration of setting up a new OnTime... Read More...

This is the final episode of a three-part series to help new and existing users fully optimize the speed and performance of their OnTime experience. This week's episode covers the OnTime Database Optimization Tool, that can show statistics on your database... Read More...

This is the start of a three-part series to help new and existing users fully optimize the speed and performance of their OnTime experience. This week's episode covers the basics of hardware and network essentials for supporting OnTime. Click here for... Read More...

When copying and moving items in OnTime, there are some things to keep in mind when it comes to the data in those items. Which fields will move over properly? Can custom fields move from a defect to a feature, for instance? Are there any system fields... Read More...

If you're new to OnTime, then this podcast is for you! This week we examine the datagrid for OnTime and show you how to add, remove, and resize columns, as well as perform text searches, sorting, and grouping. We also show you the very useful multi-edit... Read More...

The User Dashboard in OnTime is a great way to look at items across types and edit them. See how to view and search through data regardless of its type (Defect, Feature, Task, Incident) by taking advantage of the User Dashboard. Click here for the iTunes... Read More...

One great feature of OnTime 8.1 is the ability to add color schemes to the main grids of OnTime Windows and OnTime Web. This week we cover how to activate this functionality to allow color changes for items based on their Priority, Status, Severity, and... Read More...

The Treeview Pane in OnTime allows for quick-filtering by Project, User, and Customer...but there are other quick filters in the User and Customer tab that you may be unaware of. Check out this week's podcast on the Treeview Pane. Click here for the iTunes... Read More...

Workflows in OnTime are the equivalent of business processes. Armed with such a flowchart one can describe the stages of a system that items pass through. This week's podcast discusses the basics of what workflows are and the different settings you can... Read More...

The release of OnTime 2008 v8.1 is nearing, and this week we have a preview that includes a look at some of the coolest new features: wiki in Customer Portal, the new Email Tab, notification and alert updates, and more... If you're interested in trying... Read More...

OnTime has a secure item-locking system to make sure that while you are editing an item that no one else has access to it. This week’s podcast focuses on some of the settings that administrators can control and some of the behaviors that users can understand... Read More...

Did you know that OnTime includes tools to help you backup and restore your OnTime database? This week's podcast covers the basics of restoring and backing up a database through the OnTime system. UPDATED: Added note about needing to backup from the SQL... Read More...

Did you know that field templates can be applied two different ways? And that the two "edit" buttons on the main interface tie directly into how these field templates are used? This week's podcast discusses these topics and how to control such permissions... Read More...