We discuss adding custom fields for Customers, Customer Contacts, and Projects as well as configuring the field templates for whenever adding/editing any of Customers or Projects. Adding custom fields for these item types is a great way to make sure you're... Read More...

We cover some of the updates made to Source Control Management through OnTime since episode 67. This includes support for TortoiseSVN and RocketSVN for Visual Studio, and using commits or check-ins using your Source Control Utility to automate workflow... Read More...

This week's episodes covers some of the new features included with the release of OnTime version 10.1. Some features include bringing the OnTime Planning Board to the iPad, as well as the ability to view burndown charts from the Planning Board interface.... Read More...

This week's podcast covers how to modify any of OnTime's built-in reports. We discuss the different sections of the report, as well as modifying formatting, and adding and removing fields into the details section of the reports. Modifying reports requires... Read More...

Customizing Report Shortcuts allow users in OnTime to decide which items will be included while running reports. Users can choose from selecting items displayed in the main grid as well as using any OnTime filters or SQL filter statements. (Right-Click... Read More...

This is a question that comes up often when deciding how many licenses to purchase with your OnTime Account and we would like to make sure that you're purchasing the appropriate licenses for your company. (Right-Click and "Save As...") (Right-Click and... Read More...

Defects, features, tasks and incidents, materialize as index cards. In a single click you can zoom into any card and instantly get the details you need. Organize your items by any criteria you choose; remaining hours, assignee, reported by, item type,... Read More...

This video covers using our exporting utility to extract data from OnTime using a .csv file. Data can be exported from all items in OnTime including Defects, Features, Tasks, Incidents and even Work Logs. This .csv file is very easily read by applications... Read More...

This is the first of a 2 part podcast on configuring customer portal. Customer portal is an interface that allow you to give some access to your customers to bring them into your development process. We discuss configuring anonymous access, RSS, customer... Read More...

The second video regarding Workflow in OnTime covers the "Edit" and "Edit in Workflow" privileges, and creating field templates specific to certain workflow steps. In This video we cover how to restrict the "Edit" privilege and the security settings to... Read More...

In this week's podcast, we cover creating both field change and filter alerts. Alerts are a great way to monitor your OnTime database and be able to be notified when specific actions are taken or notify you of items that meet any series of conditions... Read More...

This podcast covers all the different resources available to Axosoft's customers. Some of these include, live demos, training courses, forums, maintenance plans, professional services, and instructional videos. For more information visit axosoft.com,... Read More...

This weeks podcast covers some of the features bundled along with the upcoming release of OnTime v10.0, such as the Simplified option, integrating workflow with SCM files and related items, automatic updates, and new and improved sample data. (Right-Click... Read More...

This week's podcast addresses the different ways to upgrade to V10.0 of OnTime when it becomes available. (Right-Click and "Save As...") (Right-Click and "Save As...")... Read More...

While you and your team are updating files and committing changes using TortoiseSVN, you'll be able to link those files to Defects, Features, or Tasks within OnTime right from the Tortoise interface without having to launch OnTime. Check out the new OnTime... Read More...

Creating relationships in OnTime helps to organize related items across all item types. It also allows you to view and edit items that are related in OnTime without having to navigate to each specific item in the database. (Right-Click and "Save As...")... Read More...

Setting up the Remote Server with your OnTime hosted account is quick and easy. This video demonstrates how to connect to your hosted account using the Remote Server which allow you to access your database using the rich Windows client and the Visual... Read More...

List types are pick lists that are applied across all item types. By managing list types you can choose color coding schemes for Priority, Severity, and Status. You can also set up time units and work log entries under list types to ensure proper logging... Read More...

In this week's podcast we look at some of the ways that you can use OnTime for your customer support and help desk needs. This includes using customer support incidents, unique incident numbers, tiered support, and using customer information within the... Read More...

Editing field labels and repurposing item types using OnTime helps your users to connect with your data easier. (Right-Click and "Save As...") (Right-Click and "Save As...")... Read More...

Security Roles control user's access to the OnTime database. This week we discuss Security Roles and how they are used with OnTime and how to attach them to users. (Right-Click and “Save As...”) (Right-Click and “Save As...”)... Read More...

The Treeview Pane in OnTime allows for quick-filtering by Project, Release, User, and Customer...but there are other quick filters in the User and Customer tab that you may be unaware of. Check out this week's podcast on the Treeview Pane. (Right-Click... Read More...

An important aspect of Scrum methodologies is the breaking of items down into smaller pieces to work more efficiently. This week we show you how to break items down into smaller pieces using Scrum inside an OnTime database. (Right-Click and “Save As...”)... Read More...

Using the SDK you can create time entries tied to items in the OnTime database. This week we show you how to create a timer application that talks to OnTime. You can create such a timer to quickly create worklog entries with the click of a button. (Right-Click... Read More...

Editing items using the OnTime SDK is straightforward, but you'll want to lock items before editing them to avoid multiple people from editing items at the same time. This week we cover editing items and placing locks on items. Part 1 Part 2 (Right-Click... Read More...

Adding a defect to an OnTime database programatically is a snap when using the OnTime SDK. This week we create a basic application of adding a defect using C# through Visual Studio. (Right-Click and “Save As...”) (Right-Click and “Save As...”)... Read More...

There are several ways you can set up a new OnTime database. Whether you’d like to try a 30 day 10-user trial, a single user license, or an extended team trial, all OnTime needs is to be properly activated. This week we cover the aspects of activating... Read More...

Filters are bits of logic (bookmarked searches) that can be used several ways with OnTime. These searches can be applied to the main grid, e-mail alerts, customer portal, reports, and archiving. This week we’ll show examples of using filters in the main... Read More...

Each user account in OnTime has their own settings they can configure for use with the Windows version and with the Web version. This week's podcasts covers everything you need to know about User Options when using OnTime for Windows or Web. (Right-Click... Read More...

This week's podcast focuses on how you can see the history of your defects, features, tasks, and incidents. Project wiki pages also have histories; previous versions of wiki pages can be reverted. (Right-Click and “Save As...”) (Right-Click and “Save... Read More...

Comment Fields are coming in OnTime version 9.1! These fields provide more flexibility when gathering data from users. This week we’ll focus on comment fields and the different ways they can be utilized. (Right-Click and “Save As...”) (Right-Click and... Read More...

There are lots of free resources that are available on the web for those interested in OnTime 2009. This week's podcast points out all of these resources for those who are new to OnTime. Take a listen to hear about forums, blogs, training classes, live... Read More...

There are two different ways to store files inside the OnTime database. This week we discuss how to use these two methods and some ways to limit users’ access to attachments. (Right-Click and “Save As...”) (Right-Click and “Save As...”)... Read More...

Sending alerts or e-mails through OnTime requires the OnTime Services pack to be installed. This week we walk through the installation of the services pack and some tips when using OnTime Services.... Read More...

There are several ways you can copy different items in OnTime. This week we discuss the benefits of copying the templates of OnTime: field templates, workflows, and security roles. These can save you a great deal of time when configuring OnTime.... Read More...

Creating an RSS feed that lists certain defects, features, tasks, or incidents from your database is easy to set up. Just activate a couple settings in customer portal and you'll be rolling! OnTime allows you to integrate bugs and features with your Source... Read More...

This week in the podcast we walk through an example of how a tech support agent might set up their main screen when they first log into OnTime. In this example we discuss filters, color coding, tabs, the grid, and views.... Read More...

OnTime has several different custom fields that you can work with. One of these types of fields is a hyperlink field. This week we discuss how to create and use these versatile fields to point at other webpages (especially custom webpages) related to... Read More...

Worklogs in OnTime track how much time is spent on defects, features, tasks, and incidents. You can view worklogs for an item, add worklogs to an item, and also view all worklog entries on the system and search through them. Also, there are several settings... Read More...

When deciding upon using OnTime, there are two types you can select: Professional and Express. This week in the podcast we talk about what the Express version of OnTime can do for your company.... Read More...

The treemap chart is a unique chart that allows a user to see which defects, features, tasks, or incidents require the most attention. The graphical visualization of Original Estimate and Percent Complete can transmit such needed information in just a... Read More...

OnTime 2009 has a new Startup Wizard that appears when a new database is created. This week we cover the wizard and explain some of the options that you can select on the new Startup Wizard.... Read More...

OnTime 2009 is getting some major changes in one important area: Tasks. This week we discuss how tasks worked in OnTime 2008 and how they are changing in OnTime 2009.... Read More...

This week we'll cover some additional smaller features coming in OnTime 2009. Take a look at how you can attach multiple files for Web, use inline attachments through e-mail, take advantage of some of the new filtering options, and maximize your OnTime... Read More...

The Project Wiki has received some special attention in OnTime 2009. Through the Wiki you can now post comments, set up e-mail notification rules, revert the wiki to previous versions, and set up security for these permissions. Come and see the new functionality... Read More...

One of the new additions to the OnTime 2009 Suite is the Releases tab. Now your company can track products, versions, and milestones independently from your project tree. Easily see what defects are in a certain version, or assign features and tasks to... Read More...

The OnTime Wiki acts as a great information repository for your projects and your company. Wiki pages can contain text, images, links to internal wiki pages, and links out to external websites. Attachments can be stored and referenced from the project... Read More...

Customer Portal is a great addition to OnTime Web and Windows that allows your customers to access the same database that your developers and employees are using. There are several places in OnTime Windows and Web where you control how customers can work... Read More...

There are lots of different screen options that you may find yourself changing constantly in OnTime Windows and Web. These are settings like what project you have selected, what filter you have on, what columns are in your grid, what colors you activate... Read More...

OnTime is such a flexible tool and it can be used in a variety of ways, with completely different methodologies. One of the methodologies that works well with OnTime is Scrum. This week we walk through a quick demonstration of setting up a new OnTime... Read More...