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• 223 Views 0 Comments

  Fear the Bug, Episode 24: OnTime 8.1 Beta The release of OnTime 2008 v8.1 is nearing, and this week we have a preview that includes a look at some of the coolest new features: wiki in Customer Portal, the new Email Tab, noficiation and alert updates, and more... If you're interested in trying... Read More... Posted Tuesday, May 06, 2008 9:00 AM by MichaelR | 0 Comments Filed under: podcast 8.1 beta feature Attachment(s): podcast_20080506.m4v

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  Fear the Bug, Episode 23: Authentication There are two different methods of Authentication in OnTime, and each method has two different ways that the authentication can take place. This week we talk about these forms of authentication. Click here for the iTunes link.... Read More... Posted Tuesday, April 29, 2008 9:00 AM by MichaelR | 0 Comments Filed under: podcast authentication windows ontime SQL Attachment(s): podcast_20080429.m4v

• 236 Views 0 Comments

  Fear the Bug, Episode 22: Item Locking OnTime has a secure item-locking system to make sure that while you are editing an item that no one else has access to it. This week’s podcast focuses on some of the settings that administrators can control and some of the behaviors that users can understand... Read More... Posted Tuesday, April 22, 2008 9:00 AM by MichaelR | 0 Comments Filed under: podcast item lock locking Attachment(s): podcast_20080422.m4v

• 228 Views 0 Comments

  Fear the Bug, Episode 21: Security Roles (UPDATED) Security Roles are templates of privileges that you can assign out to your users--one or many. This week's podcast walks through the creation of a role and applying them to separate users. UPDATED: Fixed a mistake about reporting security roles. Click... Read More... Posted Tuesday, April 15, 2008 9:00 AM by MichaelR | 0 Comments Filed under: podcast security roles Attachment(s): podcast_20080415.m4v

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  Fear the Bug, Episode 20: Backup & Restore (UPDATED) Did you know that OnTime includes tools to help you backup and restore your OnTime database? This week's podcast covers the basics of restoring and backing up a database through the OnTime system. UPDATED: Added note about needing to backup from the SQL... Read More... Posted Tuesday, April 08, 2008 9:00 AM by MichaelR | 0 Comments Filed under: podcast backup restore create database Attachment(s): podcast_20080408.m4v

• 408 Views 0 Comments

  Fear the Bug, Episode 19: Worklogs Worklogs are the time sheets of OnTime. They help track the time your developers spend working on bugs and features, or the time that tech support staff work on incidents. There are several ways to interact with worklogs and this week's podcast covers... Read More... Posted Tuesday, April 01, 2008 9:00 AM by MichaelR | 0 Comments Filed under: podcast work log worklog Attachment(s): podcast_20080401.m4v

• 418 Views 0 Comments

  Fear the Bug, Episode 18: Field Template Basics Did you know that field templates can be applied two different ways? And that the two "edit" buttons on the main interface tie directly into how these field templates are used? This week's podcast discusses these topics and how to control such permissions... Read More... Posted Tuesday, March 25, 2008 9:00 AM by MichaelR | 0 Comments Filed under: podcast field template project edit Attachment(s): podcast_20080325.m4v

• 356 Views 0 Comments

  Fear the Bug, Episode 17: Reporting Shortcuts Last week we talked about filtering reports through the main interface by clicking on projects, filters, text searches, and column sorts. These four different data modifications can be inserted into a report "shortcut" and run with one click of a button.... Read More... Posted Tuesday, March 18, 2008 9:00 AM by MichaelR | 0 Comments Filed under: podcast report shortcut Attachment(s): podcast_20080318.m4v

• 526 Views 2 Comments

  Fear the Bug, Episode 16: Reporting Basics Need some help getting started running reports? This week's podcast covers the basics of running reports and sending data to those reports. Did you know there are four ways you can manipulate what data is sent to a report without any direct report customization?... Read More... Posted Tuesday, March 11, 2008 9:00 AM by MichaelR | 2 Comments Filed under: podcast reporting reports basics Attachment(s): podcast_20080311.m4v

• 467 Views 4 Comments

  Fear the Bug, Episode 15: Custom Fields in Action This week's podcast is for new users who want to see custom fields in action. Watch this video to see the usage of custom fields inside field templates. Click here for the iTunes link.... Read More... Posted Tuesday, March 04, 2008 9:00 AM by MichaelR | 4 Comments Filed under: podcast custom fields template Attachment(s): podcast_20080304.m4v

• 476 Views 0 Comments

  Fear the Bug, Episode 14: Customizing Sections This week's podcast shows how the major and sub tabs on the main user interface can be renamed and removed. Also, we show how to add tabs that are large text fields. Click here for the iTunes link.... Read More... Posted Tuesday, February 26, 2008 9:00 AM by MichaelR | 0 Comments Filed under: podcast main tabs sub large text fields Attachment(s): podcast_20080226.m4v

• 390 Views 0 Comments

  Fear the Bug, Episode 13: History and Audit Trails This week's podcast focuses on how you can see the history of your defects, features, tasks, and incidents, as well as project wiki pages. Click here for the iTunes link.... Read More... Posted Tuesday, February 19, 2008 9:00 AM by MichaelR | 0 Comments Filed under: podcast history audit trails Attachment(s): podcast_20080219.m4v

• 528 Views 0 Comments

  Fear the Bug, Episode 12: OnTime 2008 Resources There are lots of free resources that are available on the web for those interested in OnTime 2008. This week's podcasts points out all of these resources for those who are new to OnTime. Take a listen to hear about forums, blogs, training classes, live... Read More... Posted Tuesday, February 12, 2008 9:00 AM by MichaelR | 0 Comments Filed under: forums blogs community store shipsoftwareontime.com resources Attachment(s): podcast_20080212.m4v

• 652 Views 0 Comments

  Fear the Bug, Episode 11: Configuring E-mail When users want their e-mail to integrate with OnTime 2008, there are a couple settings to activate. This week's podcast covers those settings to help your e-mail send and receive properly through OnTime. Click here for the iTunes link.... Read More... Posted Tuesday, February 05, 2008 9:00 AM by MichaelR | 0 Comments Filed under: podcast email configuration Attachment(s): podcast_20080205.m4v

• 514 Views 0 Comments

  Fear the Bug, Episode 10: Tips for Upgrading to OnTime 2008 This week is for anyone who is still on OnTime 2006 or 2007 and wants to move to the latest and greatest version of OnTime 2008. These quick tips will get you upgraded with ease. Click here for the iTunes link.... Read More... Posted Tuesday, January 29, 2008 9:00 AM by MichaelR | 0 Comments Attachment(s): podcast_20080129.m4v