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Hamid Shojaee

Random Thoughts about Axosoft and technology

Bug Tracking Software or Project Management Software?

Have you seen this ad?

If you've seen this ad, it could have only been in one place: MSDN Magazine July 2005 Edition.  The above text was the entire contents of the full-page ad in MSDN magazine.

If you saw the ad, the question is, did you do it?  Did you go to www.ShipSoftwareOnTime.com?  If you did, you were one of the hundreds of people who visited the site during the month of June and early July (the July edition of MSDN magazine actually hit the streets on June 5th).  As you might have guessed by now, the ad was one of Axosoft's ads.

We normally run a much more informative ad in MSDN magazine (and some other magazines), but we wanted to break with tradition and try something new.  We wanted to see if a “curiosity” ad would generate even more interest than the typical “informative” ad.  To prepare for the ad, we created a satire site based on the daily events of Project Managers, Developers and Testers.  We also created (my favorite page) OnTime Facts.  The site was a fun little marketing test.  At the very least, we can tell you exactly how many curious readers read the July issue of MSDN magazine :-)

Was it all worth it?  The jury is still out, but now that the visitors to the site are starting to taper off, I wanted to start sharing this ad with my blog readers.  What do you think?  Is it a fun site?  Should we do more stuff like this or stay with the traditional informative ads?

Now, why did I title this blog entry “Bug Tracking Software or Project Management Software”?  Well, this is something we've been struggling with: do we position OnTime as a bug tracking software or as a project management software?  The answer to this question might seem obvious...OnTime helps software development and test teams ship software on time by keeping track of all the activities of each team member.  Therefore, it's a Project Management Software.  But, when people think of project management software, they think of MS Project - a product we almost never run into as a competitor to OnTime.  We do, however, run into other “bug-tracking” software.  So positioning in the wrong space might hurt us, rather than help us.

We need to answer this question before the PDC as we'll have a number of marketing materials that will have to position us one way or the other...the struggle continues...

Published Wednesday, July 20, 2005 1:00 PM by Hamid

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Comments

 

Anonymous said:

Hi Hamid:

Nice ad. I hadn't seen it yet, because my reading has been backlogged. I probably would have visited the site though.

In my opinion, Axosoft is bug tracking software. Project management software requires many more additional features. A "project" is commonly defined as having a defined starting point after which defined objectives are achieved, the completion of all of which indicate completion. Resources are often finite and limited. While OnTime can be used to track "things to do", there is (at this time) no way to track the bigger picture: how is the project's schedule, how is the project's budget, will we run into resource issues 2 weeks from now, etc. It lacks the ability to define the project's properties.

Not to say that Axosoft OnTime isn't good software, but it's just not project management software. Marketing it as such may create a perception of "low-quality" among users and managers because it is severely lacking in this area. Marketing your product as a bug tracking software that offers excellent access to information (i.e. multiple client interfaces) probably offers a much stronger perception.

Sven.

Originally posted by:
Sven Aelterman
July 22, 2005 5:01 AM
 

Hamid said:

Sven, those are excellent points. Well said.
July 22, 2005 7:37 AM
 

Anonymous said:

I personally did not look at the ad. I talked to a few other developers where I work and no one there would either. The main reason is we as developers are very detail oriented and when something vague like that is seen we usually disregard it. I see it as a waste of my time to go look at various links when I have no idea what they are. I purchased your product because the ad I saw had a lot of information and I could see what the product was for. So in my opinion, you should stick with informative ads if you are targeting software development companies.

I really love your product. I work with 3 offsite programmers and this is very helpful for collaboration.

I do think your product supports product management functionality. There are no gantt charts or anything advanced like MS Project, but I've found those to be a waste of time in the development teams I'm in. I have managed a team of 7 programmers in the past so I do understand what is involved. I purchased your product because I can define my product as a folder, then make each end unit (generally each form) a subfolder. By doing this I can track the errors, specs (features), and defects for each item separately. This makes it real easy for a programmer to be assigned a certain area using a task and they can see inside vs.net what defects they have. This product works better than any I've come across as an all encompassing solution.

A product is the main object, while defects, tasks, and features are objects assigned to the main product object. I therefore think this is a product management software package and not a defect tracking only.

Ken Moss
CEO IAB Software
MCSD, MCDBA, MCAD, MCSA
http://www.iabsoftware.com

Originally posted by:
Ken Moss
August 18, 2005 9:20 PM
 

Hamid said:

Ken, thanks for your excellent comments and feedbac on the ad.

Hamid
August 19, 2005 6:44 AM
 

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Anonymous said:

This edition comprises of all the basic features of an Issue Tracking Software and is best suited for small to mid sized project teams.

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January 30, 2006 3:53 AM
 

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