Greetings! And welcome to the first post in my new blog
here at Axosoft. My name is Michael Robinson and I'm on the User Education
team for the OnTime product. A quick introduction:
I have worked for years in a variety of software-related jobs
(Tech Support, QA Technician, Application Developer, Custom Report Builder,
Patch Designer, Software Trainer). My varied experience has culminated
into a perfect fit at this company into a jack-of-all-trades role on the User
Education team. Here at Axosoft I give demos and trainings (to the most
technically savvy group of customers I've ever worked with), create web videos,
write documentation, and help people understand our product through any method
at my disposal. My job is to help folks implement the OnTime product and
have it be a success.
The title of this blog is a nod to Carl Sagan's famous
quote: "Somewhere, something incredible is waiting to be
known." He said this quote in reference to the universe and outer
space, but I feel it applies to this blog. The goal I have here is to
teach people aspects of our software that helps them in an "incredible"
way. Anyone can purchase a great car or a great piece of software...but
those things become "incredible" when you push them to the limit and
learn how to use them well.
Here I'm going to cover topics regarding OnTime and how to use
it well. Topics like setup, daily usage, reporting, SDK, custom
interfaces, and training are all different areas I would like to
cover--anything that pertains to our customers getting a better understanding
of how OnTime works and how to get the most out of it.