By default the OnTime customer portal is not installed for the OnTime hosted accounts. Users will need to login to the “Axosoft Store” and enable this option for the OnTime Customer Portal web site.

 

Please follow these instructions to install your Customer Portal.

 

1.      Log on to your account: https://store.axosoft.com/login.aspx?ReturnURL=myaccount.aspx  

 

2.      On the next page click on the account name that you are looking to enable the customer portal web client for.

 

3.      Next to the Customer portal section you will see the status as “Not Installed”, clicking on “Install Now” will install the portal for the hosted account that you have selected.

 

4.      Once the install process is complete you will be able to start using the customer portal web client immediately.

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Dragan Marceta
www.Axosoft.com