I can manually open the purechat client window, run the console without a problem and receive the chat summary by email.  If I place the javascript and divs in my page -- nothing happens.  There is no error, no icon, no text, no anything - any help would be greatly appreciated. 

Did you modify the javascript to point to your purechat installation?

Jonas

Have the same problem

first i try the url http://www.website.com/purechat and it works, the web page shows the chat button and "Dont forget to remove..." text.

Paste the client code from the example in the readme file into a notepad document, change the url to the above and save the file as a "test.html", then i open the file from the same browser (IE 7) that was used for the first test, press approve on the script warnings and then there is just a blank page nothing is there.

Am i missing something? Does the client need any other tags or something? Have IE 7 with Sun java 1.6 installed,

I had everything set correctly, too.  I have no idea what it was, but these are the steps I followed to fix it:

1. Completely Delete the subweb from IIS

2. Completely Delete the subweb's directory from disk

3. Create a directory for the subweb with a different name that you had before

4. Extract the archive into that directory

5. Re-establish your subweb under IIS

After that, everything worked just fine - I don't know if it's something that I neglected to copy over [?] or just a strange IIS issue.