Welcome to the Axosoft Community, Sign in | Register | Help
in Search

Hosted Demo doesn't work

Last post 04-01-2008, 1:19 PM by aribero. 0 replies.
Sort Posts: Previous Next
  •  04-01-2008, 1:19 PM 15476

    Hosted Demo doesn't work

    Hi: I am running a Hosted Demo and I'm having a problem running the OnTime Web application on certain computers using either Firefox or IE 7.0

    It seems to be a user interface issue, as the users are able to login, the main page appears, but the Menu buttons (defect, Features,etc) don't show any option. When the Defect view is shown, the Add New Defect icon is enabled, but clicking on in doesn't pop up any window to add the defect. Pop up windows are allowed on the browsers.


    One computer doesn't have any problem (full operation on both browsers), but the other users have problems. This leads me to think that I have something installed, that is required by the OnTime Web pages, but the other users don't have installed .

    IE generate errors when loading OnTime pages, like:

    Line 2

    Char: 24942

    Error: 'projects TreeNodeSelected' is undefined

    Code: 0 

     

    Some other forum posts seem to indicate a relation with Javascript, but all computers have the same browser versions. 

     

    Browsers:

    Firefox 2.0.0.11 (Support Javascript 1.6)

    IE 7.0.5730.11 (Support Javascript 1.3)

    Questions:

    1. What applications/libraries, etc are required to be installed in a computer to display correctly OnTime web pages (.NET, Java Run Time, Javascript, ASP.NET, other)

    2. Does anybody have a solution to this issue, as I required all users to have access to the OnTIme pages as soon as possible?

     

    Thanks

    Alex

     

     

View as RSS news feed in XML

© 2002 - 2007, Axosoft, LLC. All Rights Reserved. | Privacy
Bug Tracking | Defect Tracking Videos | Help Desk Software