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OnTime 2008 Web - Object reference not set to an instance of an object

Last post 07-02-2008, 7:16 PM by sean.molam. 4 replies.
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  •  06-12-2008, 11:00 AM 15963

    OnTime 2008 Web - Object reference not set to an instance of an object

    I am having a bit of an issue with the OnTime web.  We use Windows authenticaion to do our logins and that works just fine.

    If we bring up the login.aspx page then it logs us in just fine.  But if we go to any other page (Like default.aspx) we get an error message stating "Object reference not set to an instance of an object"

    This usually wouldn't be a problem since the few people using it currently I have bookmarked the login.aspx page for them.  But we are also using email notifications and this brings you directly to a defect (What is setup for currently).  If you are on the site and logged in when you click on the link then there is no problems.  If you are not on the webpage (Or been on it just a little bit before) it is giving you the error.

    I get this if running IE7 or Firefox 2. 

     Anybody have any ideas?

    Thanks for any help that can be given.

    Mike

  •  06-12-2008, 1:23 PM 15977 in reply to 15963

    Re: OnTime 2008 Web - Object reference not set to an instance of an object

    Hello Mike,

    That's a strange issue. I think we should initiate a Support Incident for this in our system, in order to get it fixed quickly and efficiently. Could you send me an email to support@axosoft.com with some contact information so we can take a closer look at this issue over a phonecall?


    Thank you,

    Tom Harder
    Axosoft Support
    support@axosoft.com
    1.800.653.0024 option 3
    --'Fear the Bug' Podcast--
  •  07-01-2008, 6:07 PM 16159 in reply to 15977

    Re: OnTime 2008 Web - Object reference not set to an instance of an object

    Hi there,

    We are getting this exact same problem, did you find out what the problem is and if so any quick fix solutions?  I assumed it was something to do with using IIS7?

    Kind Regards

    Sean

  •  07-02-2008, 8:36 AM 16165 in reply to 16159

    Re: OnTime 2008 Web - Object reference not set to an instance of an object

    This was fixed with the latest release V8.1.1

    You can see the changes here: http://community.axosoft.com/forums/thread/16068.aspx

     It is Defect 3410

     

    Hoped that helps you out.

     

    Mike Fawcett

  •  07-02-2008, 7:16 PM 16171 in reply to 16165

    Re: OnTime 2008 Web - Object reference not set to an instance of an object

    Thanks Mike,

     Just when I thought I could avoid having to do the upgrade for now... oh well..

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