Is it possibly to send an email through the reply in OnTime to more then one recepient?

It would be nice if you cc or bcc as well.

I tried with putting semicolon in the to field, but that didn't work. The reason for it is when we receive an incident at times we want to send the reply to more then just the person posting the incident.

Sched

Semicolon separated emails should work in the To field.  Were you getting an error, or did the email not go through?

In the latest release we've added a CC and a BCC field.

Did you see any errors in the event log on the SMTP server? Or any errors in OnTime under Help -> Exception Viewer?

This is the error we are receiving.

Exception Details
Exception ID:  146
Date:  2/16/2007 8:54 AM
Source:  Axosoft.Common.Smtp
Target Site:  Boolean SendEmail(Axosoft.Plugins.Mail.IMailMessage)
User:  
Message:  Error setting receipient email address. (553)
Stack Trace:     at Axosoft.Common.Smtp.SendEmail(IMailMessage msg)
Additional Info:  ExceptionManager.MachineName -- SSI-WG-2|ExceptionManager.TimeStamp -- 2/16/2007 8:54:25 AM|ExceptionManager.FullName -- Axosoft.Common.ExceptionManagement, Version=6.9.0.7059, Culture=neutral, PublicKeyToken=21e2e88ee444275a|ExceptionManager.AppDomainName -- OnTimeEmailQueueService.exe|ExceptionManager.ThreadIdentity -- |ExceptionManager.WindowsIdentity -- NT AUTHORITY\SYSTEM|
Exception Type:  SmtpException

And this is the messsage that is stuck in the queue.

<?xml version="1.0" encoding="utf-16"?>
<MailMessage xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">
  <EmailFrom>usersupport@company.com</EmailFrom>
  <EmailSubject>[#479] </EmailSubject>
  <EmailTo>
    <string>user@company.com;