We use the OnTime 2007 web portal, and have found it to be extremely slow. Does anyone have any documentation on what can be done to speed up performance?
One of the questions I have is that we have Features, Tasks, Incidents, Work logs all turned on, but we only use OnTime for defect tracking. If I turn the other features off, would it improve performance at all.
At first I thought it might just be related to the server we run OnTime on, but then I signed up for a hosted trial account and noticed it also preformed rather slowly, although better than what we currently experience, so maybe there isn't anything that can be done.
From a QA perspective, if a bugbase is slow, it makes testing a very, very painful process, so we have to do something to speed up our bugbase.