We do not have any additional information or documentation to speed up the performance in the OnTime 2007 Customer Portal web client. Can you tell me if the performance problem that you are seeing is also visible with using the OnTime windows or web clients by any chance? What type of operating system are you currently working with to host the SQL server as well as the OnTime 2007 web client? Are the minimum system requirements meet for the OnTime 2007 product?

The OnTime system requirements can be review under the following URL.

http://axosoft.com/products/downloads.aspx

If you have any additional information on this issue, please be sure to let us know at your earliest convenience.

Thank you,