We currently do not have a postmaster account set up on our Exchange Server, to avoid spamming. As a result when mails are sent from OnTime to the postmaster account we are having defects created from the returned mails:

Your message To: postmaster@xyz.com Subject: OnTime Alert: New Email Message added to Defect ID 3283 Sent: Sat, 12 May 2007 14:33:43 +0100did not reach the following recipient(s):postmaster@xyz.com on Sat, 12 May 2007 14:33:43 +0100 The e-mail account does not exist at the organization this message was sent to. Check the e-mail address, or contact the recipient directly to find out the correct address.

• Is postmaster hard coded in to OnTime or is this customisable, so that we can set up an account for the same function as postmaster, but named differently?
• Why are there emails being generated at all?

As administrator I did have email notifications set up for new defect created and defect deleted, using alerts for other changes. Since seeing this mass of generated defects I have since deleted the existing two email accounts. I'm very concerned about interfacing OnTime with our client email addresses, with this going on!

 This question is possibly related to http://community.axosoft.com/forums/permalink/11073/10775/ShowThread.aspx#10775