We've just purchased and installed OnTime, and it went online today. About 15 customers have registered, but only 5 were automatically approved. The status of the other 10 are "New", and apparently they cannot log in until their status is changed manually.

The "Allow customers to self register" option is checked, and there does not appear to  be any pattern to what customers were granted access and those that weren't.

In addition, the customers that are awaiting approval did not receive any notification email, so it appears that their status simply wasn't updated.  

There doesn't appear to be any audit trail for customer registrations, so I have no idea if the customers that were not approved are random or consecutive.

Is this a known bug?  We're using version 7.1.1.7329, which was downloaded a few days ago.