Alerts for OnTime Version 8.0.1.7558

  •  01-18-2008, 6:27 PM

    Alerts for OnTime Version 8.0.1.7558

    I can't get any project alerts to work. Global e-mail notifications work fine, but when I remove the global notifications and try to add my own custom alerts; I never see one. I have created "Change Field Value" alerts for all item types. For each one, I have selected to send the alert whether the item is new or being changed. I have added that it send it to the built-in recipients: [Assigned To], [Created By], [Last Updated By] and [Requested/Reported By] as well as my user account. I have several fields set to trigger th alert: status, priority, due date, etc. I have confirmed that in my multiple attempts to send an alert, one of the triggering fields is indeed changing. The Alert Notification service is running. I have attempted to stop/restart to ensure the service wasn't hung.

    I am sure it is something simple as I am fairly new to the application, but can someone help me out? As always, your time is appreicated.

     

    Regards,

    Jason

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