Using Axosoft 2008...  I am trying to import a csv file into OnTime and want to map a field to the workflow steps, which apparently is no longer supported but which we badly need!  However, we were willing to go in and manually update the workflow step after the import but the new tickets created by the import don't even have the workflow enabled in the field template.   Is  there a way to import tickets and at least ensure they use the field template that they are being imported into?