Greetings,

I am creating an Incident Reporting web page using the 2007 SDK, and I need to figure out how to assign to a custom field that is a multi-select pick list.  I have found how to read in the choices for the list, but not how to set the selected values in the CustomFieldValues.

Any help or advice would be greatly appreciated!

Dennis D. Allen
 

In looking at the database and how MultiSelect data is stored, I attempted to set the CustomFieldValue.Value to the XML structure that I found there, and it worked great.  Below is the function that I call for the value of the customValues() argument of the IncidentHandler.AddIncident method.

Hope this helps someone out there, Cheers! 

Protected Function GetCustomFieldValues() As IncidentService.CustomFieldValue()
    Dim handler As IncidentService.IncidentHandler = New IncidentService.IncidentHandler()
    Dim customValue As IncidentService.CustomFieldValue
    Dim returnValue() As IncidentService.CustomFieldValue
    Dim areas As String = GetSupportAreas() 'returns a comma-space delimited list of selected Support Areas

'1. populate with an array of all the custom fields
    returnValue = handler.GetCustomFieldValuesList( SecurityToken() )

'2. loop and fill
    For Each customValue In returnValue

        Select Case customValue.CustomField.FieldLabel
        '_________________________'
            Case "Support Area"
        '¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯'
                If areas.Length = 0 Then
                    customValue.Value = "<MultiSelect />"
                Else
                    customValue.Value = "<MultiSelect><Value>" + areas.Replace(", ", "</Value><Value>") + "</Value></MultiSelect>"
                End If
        '_________________________'
            Case "Workstation"
        '¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯'
            customValue.Value = GetWorkstation()
        End Select

    Next

'3. return the filled in custom fields
    Return returnValue

EndFunction