We have just purchase the OnTime suite of products. Looks very cool!

 I want to install a Remote Server. I cant see in the documentation whether I need to install OnTimeWindows on the server first, before I install Remote Server. Or will the Remote Server installation, on its own, set-up the database and do all that is required to get our Remote Server going? So installation steps would be (is this right?):

A: Install Server

1. Install Remote Server
2. Install Web Server
3. Install Customer Portal

B: Install OnTimeWindows on clients

Thanks,

Mark 

 

---

Mark Easton
Software Developer
Azure Bell Mobile Technology

Hello Mark,

Did you look at any of the online video tutorials we offer?  We've made those tutorials specifically for new users like yourself who are looking for the best example and walkthrough for installing OnTime for the first time. Here's a link to those video tutorials:

http://www.axosoft.com/products/ontime.aspx?cn=otm_installation_videos

The videos will explain this, and I've already corresponded with you specifically about this issue, but I'll clarify a bit for everyone's benefit here in the forums.

The Remote Server installation will prompt you, as any OnTime component installation will, to either create a new database or connect to an existing one. So essentially you can install the various OnTime components in any order you'd like, so long as they're all configured to connect to the same database.

Yet in the case of using the Remote Server, it makes sense to install that before the Windows client. When using the Remote Server connection to access your database you'll need the Remote Server URL and the security GUID, which are acquired after installing and configuring the Remote Server Configuration Utility.

Let me know if you have any further questions.

---

Thank you,

Tom Harder
Axosoft Support
support@axosoft.com
1.800.653.0024 option 3
--'Fear the Bug' Podcast--