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Customizing email notifications

Last post 02-07-2008, 10:25 AM by Bren rueb. 3 replies.
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  •  02-06-2008, 2:24 PM 14923

    Customizing email notifications

    When i get notifications from OnTime, the 'From' field has the email id 'OnTimeNotifications'@axosoft.com. How do i change that to an email id related to our company?

    Thanks.

  •  02-06-2008, 3:44 PM 14924 in reply to 14923

    Re: Customizing email notifications

    It's in the email templates, in the from field. I'm in the process of changing all mine as well. Make sure you do it for each template.

    Brenda

  •  02-07-2008, 9:25 AM 14940 in reply to 14924

    Re: Customizing email notifications

    Thanks for the response. If i change the email id in the from field in the templates, i dont get any emails coming into my work id even though the test log says it has been sent successfully.

    Do I need to change any SMTP or server names anywhere?

    Thanks

  •  02-07-2008, 10:25 AM 14942 in reply to 14940

    Re: Customizing email notifications

    manage email notifications :), email configuration. That's also where you fix the url for the links that are added to the emails.

    Bren

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