As an operator I would love to have a console application running on my local machine rather than having to have a webpage open in order to be "online".  I could minimize the app to the system tray and get a notification when a support request comes in.

Since our company is quite small, I don't have the need to field support requests full time, and thus don't have the need to keep the webpage open full time.

I totally agree on this one, as a developer which integrated OnTime SDK in my back office application I would like have PureChat SDK for expanding the current software...

This is something we've talked about here..I'll add it to our list of feature requests.

Jonas 

Hello,

No new word yet. :) When we decide on a feature list for the next version, we'll post it here.

Thanks!

Jonas