we are using version 2008 (8.0.2.7604)

I have seen a similar post to this but with no conclusive answer.

We have an email account set up for collecting incidents.  This passes all tests and works if 'Check Now' is selected from the email account list.

I have already checked that the OnTime services are running and they are.

Have also checked the exception viewer and have nothing relevant in there.

Have checked the server's events viewer application log for OnTime and no erros since 29/04 .

Any ideas where to look next?

Thanks

Marcus