I run OnTime 8.1.3 on a Windows 2003 Server in German. I want to run OnTime clients either in German or in English as I have business clients using both languages. This works quite well in German - but in English the user interface is a mashup of English and German terms. For both the Windows and the Web Client I have set the ''culture'' setting ...

Did you know that you can block specific users from interacting with specific fields per project?  And that this is independent from field templates?  This week we'll teach you this little trick if you have certain fields that you don't want individual users to change. Click here for the iTunes link.    

I have not been able to get OnTime 8.1 to work with SQL Server 2008 Express and I am wondering if there is a problem with OnTime or maybe a problem with SQL Server 2008 Express?

The multi-edit menu is a powerful aspect of OnTime that allows users to make mass changes with a few mouse clicks.  Whether changing a single row or multiple rows, in OnTime Windows and Web these changes can take place directly through the main interface.  Learn to unlock the power of OnTime by saving time with the multi-edit ...

Customer Portal is a great addition to OnTime Web and Windows that allows your customers to access the same database that your developers and employees are using.  There are several places in OnTime Windows and Web where you control how customers can work with data through the Portal. This week we'll cover security settings for Customer ...

Customer Portal is a great addition to OnTime Web and Windows that allows your customers to access the same database that your developers and employees are using.  There are several places in OnTime Windows and Web where you control how customers can work with data through the Portal.  The next two weeks we'll cover different aspects of ...

There are lots of different screen options that you may find yourself changing constantly in OnTime Windows and Web.  These are settings like what project you have selected, what filter you have on, what columns are in your grid, what colors you activate for rows and text, what default tab you have selected, etc.  Views can be created ...

OnTime has powerful e-mail notification functionality that allows your users to designate when they receive e-mails from the system.  One part of this feature is the ability to work with ''E-mail Templates'' to control how e-mails look when they are automatically sent out to your users and/or customers.  This week we talk about the ...

OnTime is such a flexible tool and it can be used in a variety of ways, with completely different methodologies.  One of the methodologies that works well with OnTime is Scrum.  This week we walk through a quick demonstration of setting up a new OnTime database for use with a Scrum methodology.   Click here for the iTunes ...

The new PureChat 2008 ships with an OnTime plug-in that allows you to quickly turn live web chat conversations into defects, feature requests, incidents or tasks in OnTime -- with just a few mouse clicks!This week's episode shows the technical details of setting up the integration between OnTime and Purechat. Watch this episode to see how to set ...

This is the final episode of a three-part series to help new and existing users fully optimize the speed and performance of their OnTime experience.  This week's episode covers the OnTime Database Optimization Tool, that can show statistics on your database configuration.  These numbers can help you to organize your data more ...

This is a continuation the of a three-part series to help new and existing users fully optimize the speed and performance of their OnTime experience.  This week's episode covers OnTime settings that can be adjusted globally or locally to speed up performance. Click here for the iTunes link.  

This is the start of a three-part series to help new and existing users fully optimize the speed and performance of their OnTime experience.  This week's episode covers the basics of hardware and network essentials for supporting OnTime.Click here for the iTunes link.  

When in the main screen of OnTIme, we see the description tab, and am able to edit it.  when i edit a specific ticket, the description tab is not visible. Is there a setting where I can make this visible while editing the ticket. This is something we want to see while editing the ticket, and I thought i was able to see it at one ...

I have configured the settings in IIS to automatically show the default.aspx as the main page, this is the home page of OnTime.  When anyone logs into OnTIme, they get HTTP://ontime/ontime2008web/error.aspx (just an example) with the error of ''Object reference not set to an instance of an object.'' This is very fustrating, as we have ...