The multi-edit menu is a powerful aspect of OnTime that allows users to make mass changes with a few mouse clicks.  Whether changing a single row or multiple rows, in OnTime Windows and Web these changes can take place directly through the main interface.  Learn to unlock the power of OnTime by saving time with the multi-edit ...

After additional testing it seems if you set security to not allow editing of incidents, it won't open for edit if there are no more valid workflow steps available, even though it's in a valid workflow step.   This doesn't seem correct.   If I wanted a workflow that enforces a workflow and has an end point (ending workflow step), you ...

If you're new to OnTime, then this podcast is for you!  This week we examine the datagrid for OnTime and show you how to add, remove, and resize columns, as well as perform text searches, sorting, and grouping.  We also show you the very useful multi-edit feature to make mass changes to your items. Click here for the iTunes ...