After additional testing it seems if you set security to not allow editing of incidents, it won't open for edit if there are no more valid workflow steps available, even though it's in a valid workflow step.   This doesn't seem correct.   If I wanted a workflow that enforces a workflow and has an end point (ending workflow step), you ...

If you're new to OnTime, then this podcast is for you!  This week we examine the datagrid for OnTime and show you how to add, remove, and resize columns, as well as perform text searches, sorting, and grouping.  We also show you the very useful multi-edit feature to make mass changes to your items. Click here for the iTunes ...

Hello Marc, The security role permissions are labeled in a way that might need clarification, so let me explain. Currently within OnTime 2007, if you have the ''Edit'' permission enabled for an item type, a user can click the 'Edit' toolbar button and edit it. The field template that's applied will be the one specified at the project level, ...

I understand that when you end a request in Edit in Workflow the popup is populated with the fields you have defined in a Field Template. So why is there an Edit button which pulls up the request without the fields defined in the Field Template???