I have two questions.  1.  We are not receiving email notifications when new Bugs are created using the Customer Portal.  I receive an email; however, the other coworkers that should receive the email notification are not.  I went to Bugs/Defects> Manage Workflows> Defects Workflow> Defect Found, and then I have ...

Hi, I have OnTime Web (7.1.1.7329) running on a server that also runs the OnTimeEmailService. They both use the same OnTime.config file. When I start the Email Service it runs ok but, after a day or so, it stops retrieving email. I can then foce ontime to check the email throught the Manager Email Accounts->Check Now. After I restart the ...

My company uses Lotus Notes with Domino's for email and it's my understanding that OnTime does not support Notes. But I thought I could get it to work with my gmail account, but it isn't.  I've installed OnTime 7.1.1.7329, and the corresponding services package for email support, but I can't seem to get it going.  I've visited the Email ...

I have shown the steps I used to allow POP3 access for exchange - this is the only way I know of doing this at the moment - most of the stuff is related to configuring exchange. http://community.axosoft.com/forums/thread/11217.aspx