Adam, thank you for the explanation.  The issue is understandable (we deal with the same through our own web service API).  Wasn't sure if you noticed or not, but I did post a trigger in the thread referenced above that resolves the issue:   set ANSI_NULLS ON set QUOTED_IDENTIFIER ONgo  ALTER TRIGGER [DefectInsert] ON ...

The SDK, Remote Server, and much of OnTime web are implemented as web services, which work by serializing all transmitted data into XML documents. The XML 1.0 and 1.1 specs mandate that all line-endings be normalized to line feeds during document creation, so as a result, any string data transmitted through a web service will have all carrige ...

It appears that this bug still exists inthe 2007 SDK BETA.  Last comment from Axosoft on the thread below implied that the next version would have a fix for this.  Is there going to be a fix for this at any point?  The thread below was locked, but this is definitely not resolved. I found this was not resolved because the 2007 ...