Thanks for the prompt reply Dan. Screenshot attached. thanks Ben

Hi Dan, it's been a while! I've since tried your suggested changes and it does reduce the pagecount to 1. But presented on the page is Defect Found (only the first of 5 workflow steps) 140 (the total number of defects within the project, which are at differing workflow steps) So, stating the obvious, it doesn't seem to be splitting ...

I am a new user of OnTime and really think you have a great product.   The issue I have is related to Domain authentication.  I have set up a number of users with domain logins.  After running for a while, one of those users selected the logout from ontime which takes him back to the login screen.   There was no way that ...

Helo! I am testing OnTime 2007 to choose a system for the company I work for (~50 users). So far, I have tested the web interface using the free 30-day trial, but I also have to test the Windows Client. I have downloaded it and tried to ''Connect to Remote Server'', but I don't know what to enter in the fields ''OnTime Remote Server URL'' and ...

Hello MagicM, I don't use large component picklists within OnTime myself, but I can definitely see how the option for multi-select wouldn't work with our current design. I've submitted a feature request for some way of displaying only the selected child values when using multi-select picklists. I suspect other OnTime users see this same dilemma, ...

Hi, I have OnTime Web (7.1.1.7329) running on a server that also runs the OnTimeEmailService. They both use the same OnTime.config file. When I start the Email Service it runs ok but, after a day or so, it stops retrieving email. I can then foce ontime to check the email throught the Manager Email Accounts->Check Now. After I restart the ...

Hello, I was able to test this on my end by using the latest OnTime 2007 release and the tool tips seems to be working just fine in IE 7 and Firefox web browsers. Can you tell me any specific sections of the application where the tool tips are not being displayed?   Thank you, 

I have created a custom field called Target Date.  This is our estimated completion date that our Project Managers have set for our Defect/Feature which is slightly different than our Due Date. I am trying to build a filter that will show those items that would be coming up in the next two weeks, or month.   If I ...

We have addressed several defects for 7.1.2 release. You can download the latest release by using the link below. http://www.axosoft.com/products/downloads.aspx Watch New Setup and Installation Videos  Defects Fixed:  2478    Update customer information on customer tab is producing an ...

Well, no resolution or workaround, but here's the response from support in case anyone else runs into the issue: ''You can actually increase the time response from the OnTime database over to the windows client of OnTime by modifying the ''Max Customers Tree Search Results'' from 750 which is set by default to 500 or less. This option is ...

How can I adjust the timeout setting for the desktop windows client? I just imported about 6,000 customers into the system via SQL/CSV File as I read there is no built-in customer import, but now the Customers tab just times out trying to load the list. I can do a 'Tools --> Customer Portal --> Manage Customers' and that will list the ...

Hello Michael, I have submitted the following requests to our customer feedback section as possible feature enhancements of the OnTime application in the near future. Currently, the ability to view all defects, features, tasks and incidents in a single list view is available under the “User Dashboard” which is a new addition to the ...

Our company has been evaluating OnTime for a couple of weeks and I wanted to say that I think that OnTime is currently the best solution in the market for task and bug tracking.  It has pretty much all of the major features I would like to have in such a system - windows, web, and Visual Studio clients, good customization, multi-edit support, ...

My company uses Lotus Notes with Domino's for email and it's my understanding that OnTime does not support Notes. But I thought I could get it to work with my gmail account, but it isn't.  I've installed OnTime 7.1.1.7329, and the corresponding services package for email support, but I can't seem to get it going.  I've visited the Email ...

I've been experiencing intollerable slowness in both the Windows client and the Web client using version 7.1.1.7329. Here are some timings: Click on any project in the project tree:  19-30 seconds. Double-click a feature, defect, or task:  19-25 seconds. Pretty much anything I clicked on took between 19 and 35 seconds.  ...