Hi. I have a hosted instances of OnTime that is working very well.  But I need some reports that are not available in your standard list of reports.  I remember at a previous company using an earlier version of hosted OnTime, I was able to download the SQL backups on a nightly basis and build reports directly against that ...

To convert a hosted database to an installed, you need to contact sales.  After you purchase an OnTime installed version, sales can arrange for you to retrieve your hosted database.  Since this is currently a manual process, it's only done after the purchase of an installed version.

Since you are a hosted user of OnTime, you will need to login to the Axosoft Store under the following web URL (https://store.axosoft.com/login.aspx?ReturnURL=myaccount.aspx) and install the remote server tool that will allow you to establish a successful connection to your hosted database. Once you have logged into the Axosoft store, clicking on ...

I signed up for a free hosted account to test onTime and when I was prompted for company name, I provided a ficticious name. Now that I have evaluated and I like the product, I would like to change this alias to my actual company's name. Is this possible? If not, can I ''unsubscribe'' and create a new account? (p.s.: I tried subscribing again and ...