I've been experiencing intollerable slowness in both the Windows client and the Web client using version 7.1.1.7329. Here are some timings: Click on any project in the project tree:  19-30 seconds. Double-click a feature, defect, or task:  19-25 seconds. Pretty much anything I clicked on took between 19 and 35 seconds.  ...

Recently we have noticed that when updating the table statistics of the SQL database, the OnTime application performance seems to be much better. The following SQL command will update all of the table statistics in the database which should increase the performance of queries that the SQL server performs on daily basis. This command can be used in ...

That is correct. The OnTime 2007 Web client works with .Net Framework 2.0. Please make sure that the ASP.Net tab for the virtual directory of OnTime 2007 web is set to use the .net 2.0 version. Thank you,

I would like to know if there is anybody who have used Ontime over a longer period and have a database which contains a lot of issues. Is performance affected by this? - I plan to mainly use webclient for external dev. and QA Are you still able to easily manage the issues? (grouping, filters, navigation etc.)I am new to Ontime and have not ...

Would increasing the Idle timeout on the Application pool increase performance in any way for either CP or Web?

Hello, and thanks for the reply. >Can you tell me if the performance problem that you are seeing is also visible with using the OnTime windows or web clients by any chance? We are using the web client primarily because it is faster than the windows client in our environment (we all work remotely), and this was suggested in the past by ...

We do not have any additional information or documentation to speed up the performance in the OnTime 2007 Customer Portal web client. Can you tell me if the performance problem that you are seeing is also visible with using the OnTime windows or web clients by any chance? What type of operating system are you currently working with to host the SQL ...

We use the OnTime 2007 web portal, and have found it to be extremely slow.  Does anyone have any documentation on what can be done to speed up performance? One of the questions I have is that we have Features, Tasks, Incidents, Work logs all turned on, but we only use OnTime for defect tracking.  If I turn the other features off, would ...

Problem: There seems to be a performance problem in the OnTime 2007 Windows client version 7.0.0.7133.  Resolution:We have released the OnTime 2007 version 7.0.1.7150 that addresses this performance issue within the OnTime 2007 windows client. Please make sure that you are running the most recent released version of ...