How can I adjust the timeout setting for the desktop windows client? I just imported about 6,000 customers into the system via SQL/CSV File as I read there is no built-in customer import, but now the Customers tab just times out trying to load the list. I can do a 'Tools --> Customer Portal --> Manage Customers' and that will list the ...

I've been experiencing intollerable slowness in both the Windows client and the Web client using version 7.1.1.7329. Here are some timings: Click on any project in the project tree:  19-30 seconds. Double-click a feature, defect, or task:  19-25 seconds. Pretty much anything I clicked on took between 19 and 35 seconds.  ...

Hi all,We are running OnTime v7.1  on a box with a P4 3.2Ghz CPU, 1 gig of RAM and 3 x 160 gig 7200 rpm SATA hard drives with RAID 5. I know that 1 gig of RAM is listed as the recommended amount and we meet that so I would expect it to be running okay. We have configured OnTime to use the Features tab to manage all of our work so Defects, ...