I had everything set correctly, too.  I have no idea what it was, but these are the steps I followed to fix it: 1. Completely Delete the subweb from IIS 2. Completely Delete the subweb's directory from disk 3. Create a directory for the subweb with a different name that you had before 4. Extract the archive into that directory 5. ...

Part 1... VariablesI am just wondering what all the pure chat variables are.  I know the following two.        {operator}        {user}are there any others? Part 2... SuggestionsCan I suggest a few things chat rating should be easier to do, I dont like the fact ...

As an operator I would love to have a console application running on my local machine rather than having to have a webpage open in order to be ''online''.  I could minimize the app to the system tray and get a notification when a support request comes in. Since our company is quite small, I don't have the need to field support requests full ...

Just 25 days after the release of PureChat V1.0, we've significantly improved PureChat with the following new features: New Daily Statistics email that summarizes the following information by operator: Number of Chats Time logged in Time in Chats Average Rating New HTML/Javascript code snippet that's used to put chat ...

At the end of January, we unveiled our first release of PureChat. Today I'm happy and proud to announce version 1.1 of PureChat, available for download at http://www.axosoft.com/products/purechat.aspx. Version 1.1 includes some very cool new features, the most notable of which is we've done away with the requirement that the hosting site be an ...

When I start the operator's page in pure chat I get the following errorProperty accessor ‘RequestedDate’ on object 'PureChat.Chat' threw the following ecception: Attempt to access the method failed.' What could I be doing wrong.

Paul, we use a NLB cluster at Axosoft too and the way we got around this issue is by installing PureChat as its own web site (non-clustered) and using an iFrame on the main clustered web site to show the ''Chat with Us'' button. It's very easy to do and allows you to run PureChat independently from your main web application, which is great in case ...

Here are a few of the questions that have been coming up:What browsers are supported?  Both the PureChat Operator and User apps support Internet Explorer (Windows), FireFox (Windows & Mac) and Safari (Mac)Are there any monthly fees? No! As an installed application, PureChat is licensed on a one-time purchase basis.What about future ...

I am extremely excited to announce the launch of a brand new application for Axosoft: PureChat V1.0.  PureChat is an extremely effective way of keeping in touch with web site visitors by allowing visitors to initiate a chat with your organization. PureChat provides both the Visitor Client tool as well as the Operator console to make it ...

At Axosoft, after we ship major releases of OnTime, we typically have some time to unwind and work on other side projects. These have been ways for the developers here to learn new technologies, or to try out new features and additions to technologies we're currently using. So after we launched OnTime 2008, we had to come up with something else to ...