I have just upgraded our live configuration to OnTime 2008, after much testing. What we didn't test, was the Remote Server. This now seems to be a lot slower for Windows clients who are connected over the internet. The web client is much faster at selecting a project on the tree, about 1 to 2 seconds delay versus 5 to 10 seconds. On the server ...

Helo! I am testing OnTime 2007 to choose a system for the company I work for (~50 users). So far, I have tested the web interface using the free 30-day trial, but I also have to test the Windows Client. I have downloaded it and tried to ''Connect to Remote Server'', but I don't know what to enter in the fields ''OnTime Remote Server URL'' and ...

When logging in to Windows Client the following error message is invoked ''You do not appear to be able to use this client.''Operating System: Windows XP Pro SP2OnTime: 2008 BetaMethod:Had an existing installation of OnTime 2007 v7.02Installed OnTime 2008 Windows Client and upgraded the database.Installed the Web Client and the Customer Portal ...

Hello Mark, Did you look at any of the online video tutorials we offer?  We've made those tutorials specifically for new users like yourself who are looking for the best example and walkthrough for installing OnTime for the first time. Here's a link to those video tutorials: ...

Mike Robinson has just compiled 10 short videos on the installation and setup of OnTime 2007.  Everything from a great explanation of pre-requisites to the download and installation of the freely available SQL Server 2005 Express Edition.  The total of all the videos is about 20 minutes, but the average length is about 2 minutes, so if ...

Since you are a hosted user of OnTime, you will need to login to the Axosoft Store under the following web URL (https://store.axosoft.com/login.aspx?ReturnURL=myaccount.aspx) and install the remote server tool that will allow you to establish a successful connection to your hosted database. Once you have logged into the Axosoft store, clicking on ...

Can you tell me if you are working with an SSL certificate for the OnTime remote server by any chance? If you are, then please make sure that you have specified that you are using an SSL certificate under the “Remote Security” tab by check marking the option to “Require SSL connection”. Also be sure to have the proper SSL settings under the ...