Changing the timeout value for the application pool will not make any performance difference in the OnTime 2007 web edition. By default the application pool is configured to recycle after a 20 minute period. Our development team recommends that the application pool timeout should actually be set to 60 minutes instead for the OnTime 2007 web ...

After the upgrade from OnTime 2007 V7.0.0.7133 to V7.0.1.7150 the end users of the OnTime 2007 web client are unable to view nor edit their existing items in the application. The following error message may also appear when adding a new item in the OnTime web client as well.   Resolution:   The following problem in the OnTime 2007 ...

Please make sure that the OnTime web client virtual directory in IIS is not using an application pool that is associated with an alternative virtual directory which uses .net 1.1 instead of 2.0. If you do have a set application pool for the OnTime web client, please be sure to assign an alternative one and restart IIS to see if this will make a ...

Applications affected by this issue: OnTime 2007 Web client OnTime 2007 Customer Portal Client Problem: When adding or editing an item via Customer Portal, users get ''Input String was not in a correct Format'' error message.   Temporary workaround in OnTime 2007 Version 7.0.1: This is an issue we are currently working on. The ''Input ...

Problem: I have installed the OnTime 2007 web client and now I get a HTTP 403 and or 404 errors.  Resolution: First thing to check is that the ASP.Net Tab lists .net framework 2.0 in IIS, and that the documents tab contains the Default.aspx page.  Secondly; If you run the following commands from DOS it should ...