The ability to set alert triggers for workflow steps is currently not available in the latest build of OnTime 2007. I have submitted a feature request as a possible feature enhancement of OnTime in the near future. The users guide is definitely not directing you to the proper page on how to setup the OnTime 2007 email services. We will resolve ...

I know this has come up before, but the single largest inhibitor to productibity comes in not providing a way to prompt for required fields, or make bulk changes (multi-edit) to *any* field. Example:  When developers are fixing bugs, the get moved to a code complete state.  When we do a build, all of the included defects should get ...

Info on this seems a bit thin, and diagnostics are difficult.  This is one of the key exciting features for us, to cut down the amount of spam emails OnTime produces (create a defect, add three attachments, add some notes, and you now have five emails in your mailbox if you had notifications set to ''create/change defect'') I don't see ...