The SDK should include methods that will process a ticket  for the correct project specific workflow.  This should process all the workflow items possible (set default field values, enforce required fields, etc) but should not necessarily prompt users as that would make this useless in a server-based processing scenario.  We'd like ...

I am trying to use Features and Bugs as generalized containers of a request.  The incidents the represent actual requests and are being associated to the feature of bug so that I can get an idea of how many users are requesting certain features or experiencing certain bugs.  When I change the state of the feature or bug I would like to ...