IssueThe signature of the IncidentService.IncidentHandler's AddIncident() method has changed.  It no longer accepts the CustomFieldValues as a 3rd argument.  SolutionYou now need to populate the CustomFieldValues property of the IncidentService.Incident object, which you continue to pass in to the AddIncident() method as the 2nd ...

Thanks for the reply Tom. I did look at the video and I went, I think, through all the examples. I was able to interface my home grown time and billing software with it. I used it to lookup Incidents, features, tasks and defects that are created in Ontime and reference the id in the time and billing app. I have never created anything from it. I ...

I wonder if anyone has some example code to create an incident using the SDK. I've been able to read everything and create defects and features but I have had no luck with creating incidents. I get a very long message about a mal-formed XML documents from the web service. I'm sure I'm just missing something simple.    Thanks in advance